Privacy policy

Data controller

The data controller is SARL La Golette (Danielle and Wilfried Benoit), whose registered office is at 559 rue de la Prairie, 73350 Bozel, France.

Contact: contact@champagny-chalets.com.

Data we collect

We only collect data when you fill in the contact form. The fields concerned are:

• your name;
• your email address;
• your phone number (optional);
• the chalet you are interested in (optional);
• your preferred arrival and departure dates (optional);
• the number of guests (optional);
• the content of your message.

The site has no customer account and no online payment, and collects no data without your knowledge.

Purpose and legal basis

This information is used solely to handle your enquiry: to reply to you, tell you about our chalets and help plan a possible stay.

The legal basis for this processing is your consent (the form’s tick box), which you can withdraw at any time — without affecting exchanges already made.

Who has access to your data

Your data is passed only to the managers of SARL La Golette (Danielle and Wilfried Benoit), who handle your enquiry. Your details are never published, sold or shared with third parties for commercial purposes.

Service providers and hosting

To operate, the site relies on technical providers that may process your data on our behalf:

• Web3Forms, which relays the form’s content to our mailbox;
• hCaptcha (Intuition Machines, Inc.), which checks, on the contact page, that the form is sent by a person and not a robot: to do so it receives your IP address and technical information about your browser;
• OVH SAS (OVHcloud), which hosts our email address contact@champagny-chalets.com, and whose server, located in Canada (Beauharnois data centre, Quebec), hosts this site;
• Google (Gmail), which hosts the mailbox to which this address forwards your messages, and from which we reply to you.

Some of these providers are established, or process data, outside the European Union: in the United States and, for the website server, in Canada. These transfers are safeguarded: Canada benefits from a European Commission adequacy decision; for the United States, by European Commission standard contractual clauses or adherence to the EU-US Data Privacy Framework.

Retention period

We keep your enquiry for as long as needed to answer and follow up on it, then for a maximum of three years from our last contact. If your enquiry leads to a booking, the relevant data is kept for the legal period applicable to the contractual relationship.

Cookies and analytics

This site sets no advertising or analytics cookies. The one exception, on the contact page: the hCaptcha anti-robot service may use a technical cookie or storage, needed to keep the form secure. Fonts are hosted on the site itself (no call to a third-party service such as Google Fonts).

To measure its audience, we rely solely on our server’s technical logs: for each page requested, the truncated IP address (its last digits are erased), the date, the page, the referring page and the browser type. These logs are deleted after 30 days; only overall statistics are kept (number of visits, pages viewed, countries). This processing, based on our legitimate interest in knowing the site’s audience, takes place on our own server, with no cookie and no external provider. No consent banner is therefore needed.

Security

We implement reasonable measures to protect your data against loss, unauthorised access or disclosure.

Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time.

To exercise these rights, write to us at contact@champagny-chalets.com or by post to SARL La Golette, 559 rue de la Prairie, 73350 Bozel, France. If, after contacting us, you believe your rights are not respected, you may lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).